Shipping and Delivery

What locations do you ship to?

Our shipping network spans the globe, allowing us to deliver our products to customers in nearly every corner of the world. Whether you’re located in a bustling metropolis or a remote region, we strive to make our offerings accessible to you.

How long does an order take to arrive once shipped?

The transit time for your order largely depends on your geographic location. We’ve provided an estimate of shipping durations for various regions:

LOCATION*ESTIMATED SHIPPING TIME
United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

Please note that these estimates exclude our order processing time, which typically ranges from 6-8 days.

Will I receive a tracking number for my package?

Absolutely. Once your order has been dispatched, we will provide you with a tracking number, enabling you to monitor the progress of your shipment every step of the way. However, it’s important to understand that occasional delays may occur due to circumstances beyond our control, such as postal service disruptions or customs clearance procedures. We kindly request your patience and understanding during such situations.

My Tracking Says “No Information Available At The Moment”.

If your tracking information displays “No Information Available At The Moment,” there’s no need for concern. For certain shipping carriers, it can take 2-5 business days for their tracking systems to update with the latest information regarding your package’s journey.

What do I do if my order is lost in the mail?

Every order we ship is insured against loss or damage during transit, providing you with added peace of mind. In the unlikely event that your package is held at customs, lost in transit, or returned to us for any reason, we have a robust system in place to ensure you receive your order. Since our packages are insured, we will promptly reship your order with priority shipping and full tracking, whenever possible. For detailed information on our policies and procedures, please refer to our refund and return policy.